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Shipping policy
Shipping & Shipping Costs
All about delivery times, prices and service
Processing time
Shipping occurs after order receipt and is generally processed within 1-3 business days. Shipping times are listed below.
| Country | Service | Delivery time | Price | Free from |
| Germany | DHL | 2-4 Business days | €12.90 | €100.00 |
| Austria | DHL | 2-4 Business days | €12.90 | €100.00 |
| Switzerland | DHL | 3-6 Business days | CHF 11.90 | / |
| UK | DHL | 3-6 Business days | GBP 11.90 | / |
| Belgium | DHL | 3-6 Business days | €12.90 | €100.00 |
| Denmark | DHL | 3-6 Business days | 96,50 DKK | 750,00 DKK |
| Estonia | DHL | 3-6 Business days | €12.90 | €100.00 |
| Finland | DHL | 3-6 Business days | €12.90 | €100.00 |
| France | DHL | 3-6 Business days | €12.90 | €100.00 |
| Ireland | DHL | 3-6 Business days | €12.90 | €100.00 |
| Italy | DHL | 3-6 Business days | €12.90 | €100.00 |
| Croatia | DHL | 3-6 Business days | €12.90 | €100.00 |
| Luxembourg | DHL | 3-6 Business days | €12.90 | €100.00 |
| Netherlands | DHL | 3-6 Business days | €12.90 | €100.00 |
| Norway | DHL | 3-6 Business days | 144.50 NOK | 1.000,00 NOK |
| Poland | DHL | 3-6 Business days | 55.25 Zloty |
400,00 Zloty |
| Slovakia | DHL | 3-6 Business days | €12.90 | €100.00 |
| Slovenia | DHL | 3-6 Business days | €12.90 | €100.00 |
| Spain | DHL | 3-6 Business days | €12.90 | €100.00 |
| Sweden | DHL | 3-6 Business days | 140.50 SEK | 800,00 SEK |
| US | DHL | 4-7 Business days | 24.50 USD | 100,00 USD |
| Australia | DHL | 4-7 Business days | 45.99 AUD | 100,00 AUD |
Note: Please consider that our delivery periods may be longer during peak times.
All orders are shipped from Bulgaria.
Therefore, no customs duties or import VAT are charged for deliveries within the European Union.
For deliveries to the UK, USA, Switzerland, Norway, and Australia, we handle the entire customs clearance process. In these cases, you will not incur any additional costs.
For deliveries to all other countries outside the EU, UK, Switzerland, USA, and Norway:
If customs duties, import taxes, or other import fees apply, these must be fully borne by the customer. If the package is refused, charges for customs clearance and return shipping will still apply. These costs will be automatically deducted from the refund amount.